Manufactured Housing Operational Metrics
Industry:
Company Profile: Operator of Manufactured Housing operating 8 communities, 1,100 units
Business Challenge:
This client had acquired five communities with a twelve month period, and needed to monitor operational performance using common metrics. The communities were part of two different funds, and some of the metrics had to be displayed at both the community and fund levels.
We developed simple dashboards that utilized gauges, bar charts and gauges to show how their performance relative to targets. The following metrics were calculated and displayed:
- COH Occupied Pad % = COH / Total Occupied Pads
- COH Total Pad % = COH / Total Pads
- Economic Occupancy (%)
- Delinquency %
- Eviction filings Include court dates to project upcoming vacancies
- Homes Occupancy (%)
- Lease Rent vs Gross Potential Rent (GPR)
- Move In / Move Out
- NOI
- Operating Expense Ratio (%)
- Physical Occupancy (%)
- Total Vacant Rent
- Utility recovery Trash (%)
- Utility recovery Water (%)
- Vacancy Loss Actual Value
- Vacancy Loss %
- Vacancy Units by Type
- Vacant COH’s = Vacant COH / Total COHs
- Vacant Units % by Type
Solution:
Metric-X utilized its RentViewer technology and Klipfolio to develop simple, visual dashboards
RentViewer extracts data from Rent Manager, the property management system, through its API.
The following Rent Manager reports were extracted:
- Report 56 Budget Comparison
- Report 72 Market Rent Analysis
- Report77 Move In Move Out
- Report45 Profit And Loss 12 Months
- Report29 Charge Breakdown
- Report25 Receipts Breakdown
- Report164 Aged Receivables With Notes
- Report75 Unit Type Vacancy
- Report67 Ren tRol lAnd Recurring Charges
- Report70 Rent Roll Analysis
- Report74 Vacancy
Benefits:
The dashboard benefits include:
- As can be seen from the above list of reports, automating the data extracts saved considerable manual effort. In fact, the manual effort to run the reports and compile the metrics was so extensive that the metrics weren’t being looked at.
- A common set of metrics is available even though the communities are quite distinct in market, size and rents
Benefits:
- RentViewer by Metric-X
- Klipfolio
- API of the Rent Manager Property Management System
Visualize the Manufacturing Housing Operational Scorecard
RV12 – Manufactured Housing Operational Scorecard For Property Management – Rent Viewer