METRICS, ANALYTICS, DATA INTEGRATION, DASHBOARDS
FOR PROPERTY MANAGEMENT COMPANIES

 

 

KEEP AN EYE ON DELINQUENCY, OCCUPANCY, NOI, CASH AND THE METRICS THAT MATTER

STOP WASTING TIME IN MICROSOFT EXCEL. GET THE RIGHT TOOLS TO VISUALIZE AND DRILL DOWN INTO THE IMPORTANT NUMBERS

WHAT WE DO

We make your metrics visible and help you keep a pulse on your business performance.

As a result of working with us, our clients …

  • Have peace of mind that the right metrics are being tracked and the organization is focused on the high-value activities
  • Gain confidence in their data because we reduce dependence on Excel formulas
  • Enjoy their jobs more because we reduce manual repetitive tasks like exporting data to Excel and creating reports
  • Become more valuable to their companies because they spend time on preventive measures and strategic thinking
  • Deal with fewer “over-budget” surprises because the Plan vs Actual is continuously monitored
  • Experience less stress because the month-end close deadline can be easily met
  • Understand their data and deliver insights because they use data visualization tools and enable ad-hoc data analysis

 

THE PROBLEMS WE SOLVE

If you want help solving any of these problems, you are on the right website:

  1. Metrics are not instantly visible
  2. It is too time consuming to manually calculate and display the key performance indicators (KPI)
  3. Having to export data into Excel and then produce reports
  4. Inability to visualize trends and outliers in charts
  5. Not having a good understanding of key metrics such as delinquency, collections, occupancy, market rent etc.
  6. Having to log into the property management system in order to view performance metrics
  7. Valuable data is stored complicated spreadsheets, thereby creating risk
  8. Data is spread across multiple systems so it is difficult to look at a combined picture in a single report
  9. Month-end close takes too long, is tedious, and too dependent on PDF reports and Excel files

THE OUTCOMES WE HELP YOU CREATE

In addition to building your data and metrics infrastructure, we provide guidance on how to achieve the outcomes that matter to you. These outcomes are designed into our Focus30 suite of tools.:

HAPPY EMPLOYEES

Employees know the metrics they are responsible for and have tools to track how they are doing.

HAPPY TENANTS

A consistent, predictable tenant experience due to well-executed business processes.

HAPPY INVESTORS

​Reduce delinquency, vacancy, improve NOI and other metrics across your portfolio by easily analyzing data and replicating best practices across properties.​

THE SOLUTIONS WE OFFER

Our tools help in each stage of the monthly performance management cycle.
Focus30 is the name of our suite of tools.
These tools are used by property management executives for building high-performing teams, delighting their tenants and impressing their investors.

WHY ARE SOME PROPERTY MANAGEMENT COMPANIES BETTER THAN OTHERS?

Take two property management companies, with same access to capital, operating the same class of properties, in the same geography…. yet one outperforms the other financially, enjoys better tenant reviews, and has motivated employees. What makes the difference?

Watch the video …

FOUR THINGS THAT WILL CHANGE

WHEN YOU WORK WITH US

METRICS

You will define metrics to measure key processes. Team will know what numbers they can impact and how they are measured.

PLAN vs ACTUAL

You will set monthly targets for key metrics and have the ability to track Plan vs. Actual throughout the month. Take corrective actions in time. No surprises at month-end.

REVIEW MEETINGS

Your weekly meetings will become efficient productive and effective. Staff will arrive already knowing which monthly targets are at risk. Focus on corrective actions and improvement opportunities.

MONTH-END CLOSE

You will have time to focus on understanding and explaining the numbers. Manual data importing, data prep tasks will be automated. No surprises because budgets and actuals monitored throughout the month.

THINKING OF WORKING WITH US?

We have a step-by-step process for getting you from 0 to 60 in analytics.

We educate our clients on the uses of analytics and then create a roadmap for realizing the most value from an analytics infrastructure. We recognize that an organization can absorb only so much new technology, so our process is designed to gradually arm you with the tools and knowledge to drive results using powerful data analytics capability.

OUR POINT OF VIEW…

The month-end close is an opportunity to prove that you are running a well-managed business that is aware of its strengths and weaknesses. Including both lagging and leading indicators in the monthly statements is a powerful way to sharpen focus on the metrics that matter and the areas that need improvement.

Metric-X can help you capture and report the right metrics and ensure there are no surprises at month-end. As a result, you will set clear expectations with your employees, provide a consistent, predictable experience to your tenants, and provide solid returns to your investors.

FREE DOWNLOAD: METRICS HANDBOOK

The Property Management Metrics Handbook contains almost 100 metrics for executive and operational performance.​

Download the handbook for ideas!​

BOOKS WE RECOMMEND

If you’ve bought into the idea of goal setting, we can help you implement a goal setting and measurement/tracking plan.

Gino Wickman introduces EOS, “Entrepreneurial Operating System™”, in “Traction®”

John Doerr describes the usefulness of OKR™s (Objectives and Key Results™) in “Measure What Matters®”

Verne Harnish makes the case for “Priorities, Data, Rhythm” for scaling your business in “Mastering the Rockefeller Habits®”

What Our Customers Are Saying

“We have worked with Metric-X since 2012. They developed and maintain our Parking Management software that integrates with Rent Manager. Their quality of work and turnaround time are outstanding. I highly recommend Metric-X.”

Rick McGuirk

General Manager, United Apartments

“We had a massive amount of data and no way to organize and analyze it. Metric-X took our data, scrubbed it and gave us some surprising findings that changed the way we marketed throughout the system.”

Todd Neel

Sola Salon Studios

“Metric-X has saved me hours each month… I no longer need to take the time to pull several reports into a spreadsheet to measure how we are doing. Metric-X’s dashboard automatically combines the data and presents it in an easy-to-read format”

Sherrie Featherly

President, Missoula Property Management

Insights

Market Rent vs Lease Rent

Market Rent vs Lease Rent

Analyzing Market Rent vs Lease Rent Market Rent Analysis Report Are you leaving money on the table? In this post, you'll see the difference between a traditional spreadsheet, beloved of so many property managers... and a "state of the art", visual, interactive Market...

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Tenant Retention Model

Tenant Retention Model

Tenant Retention Model How to nurture and retain your best tenants Most property management CEO's and CFO's allocate budget for tenant retention because the number of months (and years) a tenant stays with you is one of the main drivers of profitability... but "gut...

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Meet Julie Porter

Meet Julie Porter

  Meet Julie Porter (Real Estate CFO) Meet a Real Estate CFO Julie personifies the ideal Real Estate CFO that we work with at Metric-X. This post provides an introduction to Julie's goals and how she brings value to her company through metrics, dashboards and...

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7 Questions from Rent Manager Users

7 Questions from Rent Manager Users

Questions from Rent Manager Customers 7 Questions from Rent Manager Customers Metric-X presented at the Rent Manager Tech Tuesday on June 6, 2017, on the topic of Custom Reports and Analytics. We presented the possibilities of utilizing the Rent Manager API. The...

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Start with a Free Consultation with Saad

Hi! I am Saad Shah, founder of Metric-X. I am thrilled that you are visiting our website.

We help companies use analytics to build high-performing teams, delight their customers and impress their investors, and I would love to brainstorm how we can help you. 

If you have a business strategy and have critical goals you want to achieve this year, let’s talk about simplifying ways to set goals, measure progress, close the books and report results.

The fastest way to get started is to give me a call at 248-495-4925, or book an appointment.