METRICS, ANALYTICS, DATA INTEGRATION, DASHBOARDS
FOR PROPERTY MANAGEMENT COMPANIES
KEEP AN EYE ON DELINQUENCY, OCCUPANCY, NOI, CASH AND THE METRICS THAT MATTER
STOP WASTING TIME IN MICROSOFT EXCEL. GET THE RIGHT TOOLS TO VISUALIZE AND DRILL DOWN INTO THE IMPORTANT NUMBERS
WHAT WE DO
We make your metrics visible and help you keep a pulse on your business performance.
As a result of working with us, our clients …
- Have peace of mind that the right metrics are being tracked and the organization is focused on the high-value activities
- Gain confidence in their data because we reduce dependence on Excel formulas
- Enjoy their jobs more because we reduce manual repetitive tasks like exporting data to Excel and creating reports
- Become more valuable to their companies because they spend time on preventive measures and strategic thinking
- Deal with fewer “over-budget” surprises because the Plan vs Actual is continuously monitored
- Experience less stress because the month-end close deadline can be easily met
- Understand their data and deliver insights because they use data visualization tools and enable ad-hoc data analysis
THE PROBLEMS WE SOLVE
If you want help solving any of these problems, you are on the right website:
- Metrics are not instantly visible
- It is too time consuming to manually calculate and display the key performance indicators (KPI)
- Having to export data into Excel and then produce reports
- Inability to visualize trends and outliers in charts
- Not having a good understanding of key metrics such as delinquency, collections, occupancy, market rent etc.
- Having to log into the property management system in order to view performance metrics
- Valuable data is stored complicated spreadsheets, thereby creating risk
- Data is spread across multiple systems so it is difficult to look at a combined picture in a single report
- Month-end close takes too long, is tedious, and too dependent on PDF reports and Excel files
THE OUTCOMES WE HELP YOU CREATE
In addition to building your data and metrics infrastructure, we provide guidance on how to achieve the outcomes that matter to you. These outcomes are designed into our Focus30 suite of tools.:
HAPPY EMPLOYEES
Employees know the metrics they are responsible for and have tools to track how they are doing.
HAPPY TENANTS
A consistent, predictable tenant experience due to well-executed business processes.
HAPPY INVESTORS
Reduce delinquency, vacancy, improve NOI and other metrics across your portfolio by easily analyzing data and replicating best practices across properties.
THE SOLUTIONS WE OFFER
Our tools help in each stage of the monthly performance management cycle.
Focus30 is the name of our suite of tools.
These tools are used by property management executives for building high-performing teams, delighting their tenants and impressing their investors.
WHY ARE SOME PROPERTY MANAGEMENT COMPANIES BETTER THAN OTHERS?
Take two property management companies, with same access to capital, operating the same class of properties, in the same geography…. yet one outperforms the other financially, enjoys better tenant reviews, and has motivated employees. What makes the difference?
Watch the video …
FOUR THINGS THAT WILL CHANGE
WHEN YOU WORK WITH US
METRICS
You will define metrics to measure key processes. Team will know what numbers they can impact and how they are measured.
PLAN vs ACTUAL
You will set monthly targets for key metrics and have the ability to track Plan vs. Actual throughout the month. Take corrective actions in time. No surprises at month-end.
REVIEW MEETINGS
Your weekly meetings will become efficient productive and effective. Staff will arrive already knowing which monthly targets are at risk. Focus on corrective actions and improvement opportunities.
MONTH-END CLOSE
You will have time to focus on understanding and explaining the numbers. Manual data importing, data prep tasks will be automated. No surprises because budgets and actuals monitored throughout the month.
THINKING OF WORKING WITH US?
We have a step-by-step process for getting you from 0 to 60 in analytics.
We educate our clients on the uses of analytics and then create a roadmap for realizing the most value from an analytics infrastructure. We recognize that an organization can absorb only so much new technology, so our process is designed to gradually arm you with the tools and knowledge to drive results using powerful data analytics capability.
OUR POINT OF VIEW…
The month-end close is an opportunity to prove that you are running a well-managed business that is aware of its strengths and weaknesses. Including both lagging and leading indicators in the monthly statements is a powerful way to sharpen focus on the metrics that matter and the areas that need improvement.
Metric-X can help you capture and report the right metrics and ensure there are no surprises at month-end. As a result, you will set clear expectations with your employees, provide a consistent, predictable experience to your tenants, and provide solid returns to your investors.
FREE DOWNLOAD: METRICS HANDBOOK
The Property Management Metrics Handbook contains almost 100 metrics for executive and operational performance.
Download the handbook for ideas!
BOOKS WE RECOMMEND
If you’ve bought into the idea of goal setting, we can help you implement a goal setting and measurement/tracking plan.
Gino Wickman introduces EOS, “Entrepreneurial Operating System™”, in “Traction®”
John Doerr describes the usefulness of OKR™s (Objectives and Key Results™) in “Measure What Matters®”
Verne Harnish makes the case for “Priorities, Data, Rhythm” for scaling your business in “Mastering the Rockefeller Habits®”
What Our Customers Are Saying
“We have worked with Metric-X since 2012. They developed and maintain our Parking Management software that integrates with Rent Manager. Their quality of work and turnaround time are outstanding. I highly recommend Metric-X.”
“We had a massive amount of data and no way to organize and analyze it. Metric-X took our data, scrubbed it and gave us some surprising findings that changed the way we marketed throughout the system.”
“Metric-X has saved me hours each month… I no longer need to take the time to pull several reports into a spreadsheet to measure how we are doing. Metric-X’s dashboard automatically combines the data and presents it in an easy-to-read format”
Insights
Property Management Financial Metrics
Property Management Metrics for Financial Performance Metrics for Understanding a Property's Financial Health Some metrics are so "well-designed" that a simple number can convey a lot of useful information. In this post, we share several financial property management...
Property Management Dashboard
Your Property Management Dashboard If you have set targets for Net Income, Occupancy Rates, Tenant Retention and Delinquency... but you have no accurate system to measure progress against key metrics... how do you know whether you are on track to meet your business...
5 Questions to Help You Decide If You Need A Dashboard
Five Questions to Help Decide If You Need A Dashboard Five Questions to Help You Decide If You Need A Dashboard Even though Dashboards are a hot trend right now, the reality is that not every property management company actually needs a dashboard. Do you? Here...
Property Management Process Improvement
Property Management Process Improvement A Toolkit for Property Management Process Improvement As an executive, you know you need to continuously improve your processes for property management so that you can maximise your results but how do you decide where to start...
The Real Estate Asset Lifecycle as the foundation of your analytics
The Real Estate Asset Lifecycle The Real Estate Asset Lifecycle "If you can't measure it, you can't improve it." Peter Drucker Every Property Management Business knows there are key metrics that really drive your results and ultimately your profitability....
Budget vs Actual With Drill Down
Actual vs Budget analysis by property If your monthly reviews of actual performance against budget seem to take forever, you’re always asking questions about variances to the budget that your team can never answer immediately, and it seems inevitable that you will...
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