March 28, 2013

About Metric-X

Metric-X helps companies manage and understand their data

Our focus is enabling companies use data intelligently. We help managers manage better by showing them how to extract data, organize data and analyze data to drive business performance.
We share our knowledge of software, mobile apps and data analysis to help companies simplify their business processes and improve their performance. Metric-X is a Microsoft Partner and a Tableau Partner based in Rochester, Michigan. We are also a Rent Manager API Partner.


The Problems We Solve

Companies approach us when they are looking for help with these kinds of problems:

  • Decisions made with insufficient data
  • Too much time spent collecting and organizing data
  • Complicated spreadsheets
  • Stale reports
  • Difficulty in analyzing data and finding trends



Metric-X was founded in 2000 by Saad Shah in Detroit, Michigan. Prior to starting Metric-X, Saad worked at EDS and Cambridge Technology Partners. For Saad, the most enjoyable aspect of working at these companies had been taking a client’s business problem and turning it into a functioning software system.

At EDS Saad learned effective ways to develop people and the importance of having repeatable processes for building software. At Cambridge Technology Partners, Saad learned how to build high-performing teams through techniques such as norming and design workshops, and to simplify complex tasks by applying the 80/20 rule and using “parking lots.”


Internal Culture

Metric-X brings together software engineers and business analysts who enjoy building software in a simple, collaborative way. It is very intrinsically rewarding to work with clients and team members to design and build a solution, and to then see our clients use and get value from the solution we built. Knowing that hundreds of people go to work each day and use systems we helped build gives us joy.

We have very little employee turnover because we have an environment where people can develop their skills and grow. Team members get coaching and we ensure that each person’s job responsibilities are providing the learning they require to grow as professionals.

We have a set of Guiding Principles that Saad reinforces constantly. These are discussed during the hiring process and ensure alignment in philosophy within our team.


Multi-Industry Experience

Our team has experience working for large and small companies. Below is a sampling of companies that our team has done work for on information technology projects, including Business Intelligence, Data Consolidation, Customer Relationship Management, and Custom Software Development:

  • Financial Services: Citibank, Banco Mercantil (Venezuela), Dana Commercial Credit, Kemper Insurance Companies, St. George Bank (Australia)
  • Telecommunications: AT&T Wireless, Axtel Communications (Mexico), BellSouth Ecuador, Telefonica del Peru, Cingular Wireless, OnStar
  • Manufacturing: General Motors, Chrysler, Hayes Lemmerz, General Dynamics
  • Energy: First Solar


Property Management Focus

Until recently, Metric-X had clients in many different industries, including property management. In 2012 we started working with our first two clients in the property management space: Taubman, a REIT and developer of high-end shopping centers, and United Apartments, an operator of student housing in Michigan. In 2016, we decided to focus on property management companies and the investment firms focusing on real estate.