Small Business IT Management
Industry : Healthcare
Business Challenge : A growing small business with a staff of approximately 200 employees did not have a coordinated process for managing IT assets such as PCs, servers, routers and, printers. They also did not have clear policies for file storage, information security, password management or email.
An assessment revealed that the company was losing productivity due to the way the current setup had involved.
Solution : Metric-X was engaged to streamline the management of IT assets. Users were identified, assets were tagged, information security guidelines were defined, software versions were upgraded where needed and other measures were taken to protect information and reduce downtime.
Benefits : Less downtime. Better information protection. More effective use of IT assets.
Approach : Utilized tools to inventory the PCs and software licenses.